The second person was so quiet I couldn't hear him talk, and he didn't try to double check anything. For HBO Max users having password or username issues, you can contact the service to send you the email address details you used to log in or reset your password. I'm actually not frustrated with the problems, which are understandable since it's the first 48 hours still, but frustrated with the support. Try resetting password? I can do that, but it doesn't change anything. When I try? It doesn't give me an error, it redirects me to the front page, prompting me to either register or sign in. Got all the confirmation e-mails, but can't log in. I can register just fine, as if my e-mail and stuff isn't already in there (very odd, since I was watching it on my aTV at the time). I got an e-mail follow up saying the problem was likely resolved. ![]() Error -100000 or something like that.Ĭalled HBO again, they seemed to think I hadn't registered - they didn't ask for any account information, just assumed this, and suggested I try registering again. Tried resetting a password I knew was right, said my e-mail didn't match anything in the system. Initially it was saying that my e-mail/password didn't match records. Still works on my apple TV, but I can't log into the site. I logged out of the site and tried to log back in. I called HBO support, they said they'd have it fixed later that night. I got a warning saying I needed to update Adobe Flash "playbackTechError". When I first registered day of release, I could log in to the web version, look at titles, etc, but I couldn't play anything. I'm on Google Chrome, on OS X, but these problems also show up in Firefox and Safari.
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